Use this page to find answers to commonly asked questions. If you can't find your answer here, try looking in our Knowledgebase or submit your question electronically using our technical support center.
- How do I install my MyPhoto® software?
- What is a Phlog® album?
- How do I configure MyPhoto so that I can publish Phlog albums to my web server?
- What is a Start Page?
- Why do you have a monkey as your Phlog mascot?
- How can my friends download photos from my Phlog album?
- Can I use a dial-up modem when publishing a Phlog album to the web?
- Can a Start Page have a different layout than the Phlog albums it indexes?
- Does MyPhoto support my digital camera?
- What's a Phlogo™?
- How do I install my MyPhoto software?
To install your MyPhoto software on your computer, double-click on MyPhotoSetup.exe installation file with your mouse. Your new MyPhoto software will then be set up on your computer. (The MyPhotoSetup.exe installation file can be obtained from our Trial Download Site or our Online Store.) - What is a Phlog album?
A Phlog album is a photo web log. The MyPhoto web publishing facility makes it easy to publish Phlog albums on all popular servers and web sites. With MyPhoto you can organize and group Phlog albums by category or subject using Start Pages. - How do I configure MyPhoto so that I can publish Phlog albums to my web server?
As it turns out, setting up MyPhoto with your web server information sounds more difficult than it actually is. In most cases, you really only need three pieces of information from your Hosting Service Provider to start publishing. The information you need is your FTPÂ server address, your username and your password.
In some cases, you may have to provide the name of a destination directory on your server where your photo web site should be published. Some servers require users to upload their files in special directory, such as www or web.
You may also need to enter the base HTTP web address (eg., http://www.yourdomain.com/username/) on the server where your Phlog web albums can be accessed by visitors. Some servers use an HTTP address and path for accessing web pages which is different than the address and path which was used for publishing the files.
For more information on setting up MyPhoto with server information, visit our FTP Server Setup section. - What is a Start Page?
A Start Page is an index of the Phlog albums on your web site. Start Pages let you organize and group photo albums by category or subject. You can create multiple Start Pages for different audiences or different kinds of photo albums. For example, you could create a Start Page that's used only for family photos and another that is used for a work events. - Why do you have a monkey as your Phlog mascot?
He was available. And he works for peanuts. - How can my friends download photos from my albums?
Your friends can easily import photos along with their titles and descriptions by clicking on the Phlogo icon in the lower left corner of their browser window..
They must have MyPhoto installed on your computer in order import photos. If they do not have MyPhoto software, they can download a free trial version which will enable them to import the photos. - Can I use a dial-up modem when publishing a Phlog album to the web?
Technically speaking, yes. However, it's not recommended. Especially if you plan to upload original photos to your web server. The time you spend waiting for your Phlog album to publish will give new meaning to the word "interminable." If you have no choice but to use dial-up, you'll probably want to have a cup a coffee. Or two. - Can I create a Phlog site that uses a Start Page layout that is different than the layouts of the Phlog albums it indexes?
Yes, the Start Page can have a different layout than the Phlog albums it indexes. However, you will want to experiment and see which layouts work best with one another from a work flow and design perspective.
As you will discover, there are different types of layouts and layout structures. Theme oriented and seasonal layouts (Birthday, Wedding, etc...) typically have a two or three level structure. Professional class layouts (Photo Pro, Photo Matrix, etc...) usually only one or two level structures. - Does MyPhoto support my digital camera?
MyPhoto is designed to support most popular digital cameras that use a USB connector between the camera and the computer. - What's a Phlogo?
A Phlogo, as in "Phlog logo", is the logo used to represent Phlog albums.
