Help and Support
Find the answers you are looking for
The Help and Support page provides answers to questions about your Prosidio™ products and services. Whether it's setting up your web server in MyPhoto® or importing a Phlog® album, this support page can help.
Self support
Visit our Knowledgebase for support information about your products including troubleshooting, solutions to common problems, product compatibility, and the latest downloads. Click here to visit our Knowledgebase
Assisted technical support
Get e-mail assistance from one of our technical support professionals. Free email support is available to all users of Prosidio products both during the trial period and to all registered users for 60 days from the purchase date of their Prosidio product. Click here for Email Technical Support
Frequently asked questions (FAQ)
Be sure to look at the questions that are most often asked by our users. It's the best place to start for getting up-and-running quickly on Prosidio products. Click here for answers to Frequently Asked Questions
Setting up your FTP web server in MyPhoto
Setting up your FTP server connection can sometimes be confusing. In many cases, users find that they've forgotten how to access their server. But don't worry, we've tried to make it as easy as possible for you to setup your server with our FTP Server Setup section. Click here to visit FTP Server Setup
Compatibility
Have a question about which web servers and browsers have been tested to be compatible with your MyPhoto software? Then be sure to visit our product compatibility page. All the compatibility information in this section is updated on regular basis. Click here to visit our Compatibility section
Knowledgebase
Get the latest support and help information from the Prosidio Knowlegebase. It's an easy way to get fast answers to most of your product questions.
System Requirements
Microsoft® Windows XP
600 MHz or faster processor speed
256 MB memory
50 MB available hard disk space
Broadband Internet connection (DSL, cable modem, T1)
VGA monitor (800x600) highest color quality (32-bit)
Did you know?
MyPhoto publishes Phlog albums to all the popular web operating systems, including Linux, UNIX, Windows and Mac OS X servers.
© 2000-2007 Prosidio, Inc. Prosidio is a trademark and MyPhoto and Phlog are registered trademarks of Prosidio, Inc. All rights reserved.